Although it's very easy to use — you just fill the portafilter with grounds, attach it to the machine, and press the button to start — The Gaggia Classic isn't as flexible or intuitive as the Breville Barista Express. The user manual is less detailed, too, so you have to have a basic idea of what you're doing or browse the internet for tips. The machine has a one-year warranty if you run into problems.
The next is the machine’s auto-pause. If you remove the carafe before your full pot is done brewing, the flow will stop until the carafe goes back in. It’s not a perfect system. There are a few inevitable drips that add an extra step to clean-up, and if the water is held up in the brew basket for too long, it increases the chance of over-extraction. But if you want a great first cup to sip on while the rest of your pot is brewing, you’ll get it in a much more satisfying time frame.
It can take a little while to get to know the ins and outs of a new coffee maker. In CR’s labs, each drip coffee maker we test brews roughly 65 cups by the time our engineers are through with it. And brewing is just one of many aspects we look at. We test for handling and convenience, too, so you can choose a model that helps you sail through morning madness.